Help Center

Help, Information & Policies

Orders & Shipping

Standard Shipping across all cities in Saudi Arabia in 5-7 Business Days!

Standard Shipping Charges - 23 SAR

Free Standard Shipping for Order above SAR 349

International Shipping at United Arab Emirates, Bahrain, Kuwait & Oman in 5-7 Days!

Standard Shipping Charges - United Arab Emirates - AED 35

Bahrain - BHD 3.5

Kuwait - KWD 3

Oman - OMR 3.5

Free Standard Shipping for Order above SAR 549

We process and ship out all orders Monday through Thursday, not including weekends and holidays. Orders with standard shipping will usually be confirmed and shipped the next 1-3 business days.

Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update.

We prioritize a smooth and swift experience, even when things get busy! Processing times may be slightly longer during promotions or peak periods, but we and our trusted shipping partners are committed to getting your order to you asap.

Return & Refund

Refund Policy

14-Day Refund and Return Policy.

At YASHIE, we are committed to your satisfaction. If you are not completely happy with your purchase, we offer a 14-day refund and return policy, starting from the date of delivery.

We apologize for any inconvenience this may cause.

How to Return Products

Return request can be made easily through your Account Dashboard-Orders-Return Request.

Pack the item securely in its original packaging.

Upon initiating your return request you will receive an email confirmation, And our efficient shipping team will be in touch to arrange your order pick-up.

Contact us at care@yashieshop.com or Whatsapp .

What can be returned?

You can return any unopened and unused cosmetic products purchased from our website or authorized retailers.

This includes makeup, skincare, and bath & body products.

Please note that due to hygiene concerns, we cannot accept returns for opened or used cosmetic products.

Refunds

Once we receive the returned product, we will process your refund within 3-10 business days. Processing time differs depending on your payment provider's policies. Refunds will be issued to the original payment method.

For any refund inquiries or delays, Please contact at care@yashieshop.com or Whatsapp .

Thank you for your understanding.

Cash on Delivery (COD)

Cash on Delivery (COD) Service:

We offer Cash on Delivery (COD) as a payment option for orders placed with a minimum amount of SAR 250.

Customers opting for Cash on Delivery will incur an additional fee of SAR 18 (VAT Incld.). This fee is applicable to all orders. In addition to the COD fee, there is a shipping fee of SAR 23 (VAT Incld.) for all orders below SAR 350.

The standard delivery time for COD orders is 5-7 days.
For customers located in Riyadh, the delivery time is expedited to 3-5 days.

Refund and Cancellation for COD:

For refund or order cancellation, customers are required to contact us at care@yashieshop.com.
Refunds will be processed through Bank deposit or STC Pay only. Cash refunds will not be provided under any circumstances.

COD Fee is non-refundable.

Note:

Customers are advised to ensure the availability of the specified additional amount in cash during the time delivery.
Delivery times are approximate and may vary based on external factors.

Promotions & Gifts

Due to the excessive order, gift products may vary depending on availability.

We are offering a free samples or gift sets with every qualifying order, but the specific gift may vary depending on what we have in stock. We will always try to send you a gift of equal or greater value, but we cannot guarantee that you will receive the same gift as someone else who orders from us.

We apologize for any inconvenience this may cause, but we appreciate your understanding.

Here are some examples of the types of gift products that we may send:

Free Skincare samples

Glowing Gift Set

A discount code for your next purchase

We will do our best to send you a gift that you will enjoy.

Thank you for your order!

Here are some additional details about the promotion:

Free samples with every order of SAR 150 or more.

Free samples is subject to availability and may vary depending on the order, we surely included.

Free samples or gifts will be shipped with your order.

If you have any questions, please contact customer service.

We hope you enjoy your gift!

Discount codes & Gift codes

Discount codes and gift codes cannot be applied together. We apologize for any inconvenience this may cause. We hope you will take advantage of this great deal and enjoy our products.

Here are some additional details about the promotion:

The Sale is for a limited time only.

The Sale applies to all eligible products on our website. T&C applies

The Sale cannot be combined with other promotions or discounts.

We hope you understand our decision. We appreciate your continued support!

*First purchase discount terms & conditions apply.

Enjoy 25% off your entire purchase (max discount SAR 25) with code 'FIRST' or 'WELCOME' at checkout! Valid for all online orders, single use per customer, and cannot be combined with other offers. We reserve the right to terminate or modify it at any time.

Orders outside Saudi Arabia

All international orders out of the Kingdom of Saudi Arabia are shipped in cooperation with ARAMEX are subject to the customs regulations and duties or taxes of the destination country. We are not responsible for any customs duties or taxes that may be incurred on your shipment. The recipient is solely responsible for covering any such charges upon arrival.

Please be aware that customs duties and taxes are non-refundable, and refusing delivery will result in their deduction from your refund amount.

100% Authentic Products

At Yashie.sa, we understand the importance of authenticity and transparency when it comes to Korean skincare. We are committed to providing our customers with 100% genuine products directly sourced from the brands themselves. This guarantees the highest quality and efficacy, as promised by the brands and supported by dermatological research.

Our meticulous supplier vetting and strict sourcing protocols guarantee product legitimacy. Choosing Yashie means you're investing in authentic, clinically-tested Korean skincare backed by brand expertise and scientific evidence. Shop with confidence, knowing you're getting the real deal, formulated for optimal results.

Track My Order

We know you're excited to get your hands on your new skincare products, so we've made it easy to track your order. Please Click the link below

Track My Order

Our Policies

Terms & Conditions

Accessing Yashie SA at www.yashie.sa :

By accessing the website at www.yashie.sa, you engage with the content and services provided on the site under the terms and conditions, privacy policy, and additional terms and policies accessible through our Website on specific functions, features, offers, or customer services. Collectively, these constitute the "General Conditions."

Your utilization of the Website signifies your acknowledgment that you have perused, comprehended, and accepted these terms. Moreover, you willingly commit to being bound by them without any reservations.

Intellectual Property Rights:

We provide you with a personal, non-transferable, waivable, and revocable license to use the software incorporated into the Website. This license is granted exclusively for the purpose of facilitating your use and enjoyment of our services, as outlined by Yashie and in accordance with the stipulations set forth in the Terms and Conditions.

Commercial use or utilization on behalf of third parties is strictly prohibited unless expressly authorized in writing in advance. Any violation of these terms and conditions will lead to the immediate termination of the license granted under this paragraph. Such termination will occur without prior notice to you and without prejudice to any other rights.

All copyrights, trademarks, trade names, trade appearance, designs, website features, and other forms of intellectual property, materials, and associated rights on the site, including software, HTML code, and other codes used, are, and consistently remain, the exclusive ownership and right of Yashie SA and/or its owners. These rights are safeguarded by Saudi Arabian laws, trademarks, and international copyright laws.

Access to, display, download, and printing of the intellectual property and other materials on our website is permitted solely for personal, non-commercial use, as expressly authorized by Yashie SA and/or licensors designated by Yashie SA. This permission is granted under the conditions that no modifications are made to the intellectual property, and it is not provided to any third party as a trade. No acquisition of copyrights, trademarks, or other proprietary rights is conferred in relation to the intellectual property.

You are not entitled to any license, right, or interest in any materials or programs as a consequence of your use of this website or your access to, display, download, or printing of the intellectual property.

Copying (except as mentioned above), distributing, broadcasting, displaying, modifying, creating derivative works, selling, or exploiting any of the intellectual property materials from our website in whole or in part is strictly prohibited.

Intellectual property is designated for use as a shopping resource only. Any other use, including copying, editing, distribution, transmission, republishing, presentation, or performance of the intellectual property, is strictly prohibited.

Yashie SA is the exclusive owner of the intellectual property and is granted exclusive licensing for the domain name www.yashie.sa.

Third-Party Content:

Yashie SA may provide third-party content or links to third-party websites as a service, but does not monitor or endorse the content of third parties or third-party sites, and lacks control over them. Inclusion of links to third-party content or sites does not imply any link or relationship between Yashie SA and the relevant third parties.

Yashie SA does not guarantee or endorse the accuracy or completeness of any third-party content or websites. Yashie SA is not responsible for updating or reviewing the content of third parties or third-party sites. Your use of third-party content and sites is at your own risk, and it does not necessarily reflect the views of Yashie SA.

In light of the above, Yashie Shop will not be liable for any reason whatsoever for third-party content and/or third-party websites, including but not limited to the provision of external sources, content, advertisements, products, services, or any information or other data available on the website or from external sources.

Privacy and Terms of Sale

Privacy:


We encourage you to carefully review our Privacy Policy to understand the specifics of our personal information practices.

Terms of Sale:

Eligibility:


The purchase of products through the website is restricted exclusively to parties who can legally enter into contracts on the Internet in accordance with the laws of the Kingdom of Saudi Arabia.

To facilitate purchases on the Website, you are required to provide personal data, including your authentic name, a valid mobile number, a functional email address, accurate payment details, a valid billing address, and other necessary information as outlined. By doing so, you acknowledge and affirm that the payment details you provide are valid, complete, and accurate. You also confirm that you are the person indicated in the provided billing information.

The website is accessible only to individuals meeting the eligibility and e-payment criteria, possessing a valid credit card issued by a bank accepted by Yashie Shop. Additionally, individuals must authorize us to debit their credit cards for the total value of the purchased products, inclusive of any applicable taxes or delivery charges.

Products acquired for personal use are intended for gifting purposes only and may not be resold or utilized for commercial purposes or any other form of commercial gain. Yashie Shop reserves the right to impose restrictions on the quantity of a specific item shipped to a particular customer or address.

When initiating the purchase of a product(s), you explicitly authorize Yashie Shop to verify your credit card and to transfer, transmit, or obtain your credit card information or credit reporting information (including any updates) to or from third parties for identity verification. You agree that we may use the provided personal information to conduct necessary fraud checks and disclose such information to a credit reference or fraud agency, which may retain a record of such information.

For further details on how we handle your data, please refer to our Privacy Policy.

Payment Policy:

Yashie Shop offers the following payment methods:

Cash on delivery within Saudi Arabia, Credit or Debit Card (Mada, Visa, Mastercard, AMEX), Apple Pay, Tabby, Tamara and STC Pay.

Prices:

All prices include VAT applied on the day of ordering. In the event of any changes to the applicable VAT rate, the adjustments will automatically be reflected in the prices of the products offered for sale on Yashie Shop's website.

Certain products are exempt from VAT as per the regulations of the Zakat, Tax, and Customs Authority and the Saudi Food & Drug Authority Systems. This exemption applies to human medicines, vitamins, medical devices, and medical products registered with the Saudi Food & Drug Authority.

Value added Tax:

The prices on Yashie Shop's website already include the VAT applied on the day of your order. Any modifications to the applicable VAT rate will be automatically reflected in the product prices.

VAT Registeration: 311971466900003


All credit card payments are subject to validation and authorization by the card issuer. Should the credit card issuer decline the payment authorization, Yashie Shop will not be held responsible for any delays or non-delivery. In such cases, your order will be canceled, and you may be contacted to choose an alternative payment method.

The credit card information used for payment must precisely match the information registered with the issuer of the card. Your payment will be approved and placed on hold at the time of order placement, with the amount deducted from your account upon order completion. By confirming your order, you assert that the credit card used is either yours or that you have explicit authorization from the credit card owner to use it.

Rest assured, no credit card data will be stored, sold, offered, or leased to any third parties, except for the online payment gateway service provider employed by Yashie Shop.

Miscellaneous Provisions:

We reserve the right to modify these terms and conditions at any time without prior notice. Any amendments will take effect immediately upon being posted on our Website. Your continued use of the Website (or any of our websites) following such changes constitutes your consent to be bound by the revised terms and conditions. We encourage you to review these terms and conditions periodically. If you disagree with any modifications, you must cease using the Website promptly.

These terms and conditions constitute the entire legal agreement between you and Yashie Shop, governing your use of the Website and all services and products available through it. They supersede any previous agreements related to the same purpose.

You acknowledge that the nature of the services may change without prior notice. Yashie Shop reserves the right to cease providing services, or specific features within those services, to you or other users.

You understand and acknowledge that Yashie Shop grants permission to public search engine operators to use the internet to copy material from the site for the sole purpose of creating publicly available search engines containing the material. Yashie Shop reserves the right to revoke these exceptions either generally or in specific cases.

You are solely responsible for any breach of your obligations under the Terms and Conditions, and Yashie Shop is not liable to you or any third party for the consequences of such breach.

The failure to exercise, enforce, or delay the exercise or enforcement of any right or legal remedy does not constitute a waiver of Yashie Shop's rights.

You and Yashie Shop are independent contractors. These terms and conditions do not constitute a partnership, joint venture, business, franchise, or agency between you and Yashie Shop. Neither party has the power to bind or charge the other party without prior written consent. No party may declare that it represents the other party without express consent.

If any provision of these terms and conditions is found to be illegal or unenforceable, the remaining provisions shall remain fully implemented and valid.

These terms and conditions are available in English and Arabic. In case of any conflict, the Arabic text shall prevail.

These terms and conditions are subject to the laws of the Kingdom of Saudi Arabia. All disputes arising from the enforcement of these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.

Your Rights:

Personal Account Information:


Customers have the right to delete or suspend their account at Yashie Shop at any time.

You can delete your account if there is no linked data between Yashie Shop and you, such as previous orders. If there is linked data, you can suspend your account.

To delete or suspend your account, email us at care@yashieshop.com.

For questions about terms and conditions or any aspect of your system, please contact us at care@yashieshop.com.

Privacy Policy

Introduction

At YASHIE, we deeply value your privacy and the trust you place in us. This Privacy Policy is designed to be transparent and informative, explaining how we collect, use, and protect your personal information. It also outlines your rights and choices regarding your data. Please take a moment to read this Policy carefully. By accessing or using our website, you acknowledge that you understand and agree to its terms. If you have any questions or concerns, please don't hesitate to contact us.

What Information Do We Collect When You Visit Our Website?

When you visit our website, we gather anonymous browsing data like pages viewed, time of visit, and browser used, to help us improve your experience. This doesn't include personal details, but if you encounter a social plugin (like Meta or Google), your browser might directly connect with their servers to share information related to that specific page. Remember, you control your privacy! Most browsers offer settings to disable website tracking, so check your browser's documentation if you'd like to opt out. We respect your choices and prioritize your data security.

Protecting Your Information: Our Commitment to Security

At Yashie, we understand the importance of safeguarding your personal information. We're committed to earning your trust and ensuring your data remains secure through a comprehensive set of security measures.When you register or make a purchase, we collect essential information like your name, address, email, phone number, and date of birth. This information is securely stored in encrypted databases, and we treat your financial data with the utmost care. We never store your credit card details on our servers – when you checkout, your financial information is directly transmitted to our trusted payment processor via a secure, encrypted SSL connection.We don't take data security lightly. We've implemented robust security measures like firewalls, intrusion detection systems, and regular security audits to protect your data from unauthorized access, alteration, disclosure, or destruction. We constantly update our security systems with the latest protections to maintain a secure environment for your information.

Your Privacy Rights: You have complete control over your data. You can access and review the personal information we hold about you, and you can request corrections or even deletion of your information, subject to applicable laws and regulations.We appreciate your trust and are dedicated to protecting your information. If you have any questions or concerns about our security practices, please don't hesitate to contact us.

Secure Storage and Transmission


At Yashie, we value your trust and prioritize the security of your personal information. We store your data on secure and protected servers, taking every precaution to safeguard it from unauthorized access, use, or disclosure. This includes implementing strict security measures and features to protect your information on our servers and within your individual account. While we make every effort to guarantee the security of your data, it's important to remember that data transmission over the internet is inherently not foolproof. Therefore, we cannot guarantee the absolute security of any information transmitted to our website. Nevertheless, we remain committed to employing all reasonable and commercially viable security measures to minimize risks and protect your data once it reaches our systems.We also emphasize the importance of your own vigilance in securing your account. By choosing strong passwords, enabling two-factor authentication, and practicing safe online habits, you can further contribute to a secure and trustworthy online experience at Yashie.

Staying Connected: Your Email Preferences


At Yashie, we love to keep you updated on exciting news, promotions, and events that you might find interesting. However, we respect your right to choose how you receive these communications. If you'd prefer not to receive our emails, you can easily opt out at any time by clicking the unsubscribe link included in every email we send. Rest assured, your email address remains strictly confidential and will never be shared with any third party. Additionally, please note that while we may choose to retain the content of emails you send us for internal purposes, this is done solely to enhance our communication and better serve your needs.

Cookies and Analytics:


At Yashie, we utilize cookies to improve your browsing experience and ensure smooth website functionality. These cookies primarily focus on remembering your session details – like saving items in your cart – and don't contain any personal information. They automatically expire within 30 days, but you can also choose to delete them manually through your browser settings. To analyze website traffic and understand user behavior, we partner with Google Analytics. This service relies on cookies to gather data about your visit, which is then transferred to Google's servers. While Google uses this information to generate reports for us and provide insights into website usage, they may also share it with third parties under specific legal requirements or for processing purposes.Remember, you can always block cookies through your browser settings, but that might limit your ability to access certain website features. By using our website, you acknowledge and consent to Google's data processing practices as described above, solely for the purpose of website analysis and improvement. As always, we emphasize that we only collect and analyze non-personal data related to your visits and website activity.

External Links and Advertising


While exploring our online shop, you might encounter links leading to other websites. These are provided purely for your convenience, and we don't hold any responsibility for their privacy practices. Our own privacy policy applies solely to the information we collect directly through our website. Now, about those personalized ads you see - they're the result of our interest-targeting policy. Simply put, we analyze your cookie data (anonymously, of course!) to understand what piques your interest. This allows us to show you relevant ads on our website, tailored to your recent online browsing activity. So, instead of generic advertisements, you'll see offers and deals that truly speak to your preferences. All this analysis happens behind the scenes - your personal information and customer account details remain untouched and secure.

Yashie's Commitment to Your Privacy: Transparency, Control, and Confidence

At Yashie, we hold your trust in the highest regard. We prioritize minimal data sharing with trusted partners only when necessary for essential operations, such as sharing contact details with shipping companies to ensure seamless deliveries. Your information is never utilized for external marketing purposes or sold to third parties; it is exclusively retained within Yashie for internal functions like customer service.
You retain the right to access your stored data and exercise control over options, including optional contact list access for convenient gift voucher selection (Note: Yashie never stores any contact information). Rigorous security measures are in place to safeguard your data, reflecting our unwavering commitment to open communication and responsible handling. Yashie is devoted to earning your trust by cultivating a shopping experience that is both seamless and secure.

Contact Access for Gifting at Yashie


Want an easy way to choose recipients for your Yashie gift vouchers? Our optional feature lets you grant temporary access to your phone's contact list directly within the app. This makes selecting recipients a breeze, without you needing to manually enter their details. Rest assured, Yashie never stores or saves any contact information from your phone. Your privacy is our top priority, and this feature simply facilitates faster, simpler gift voucher gifting!

Updates to Our Privacy Policy


Yashie prioritizes transparency and keeping you informed. We reserve the right to update this Privacy Policy as needed, ensuring it reflects any changes in our practices or relevant regulations. Your existing rights won't be diminished without your explicit consent. In case of significant updates, we'll take extra steps to notify you, such as posting the updated policy on this page and displaying a prominent notice. For your reference, we also archive previous versions of the policy for easy access. We encourage you to check this page regularly to stay informed about any changes, and don't hesitate to reach out if you have any questions.

Trusting Your Data to Yashie


At Yashie, your trust holds paramount importance, and we handle the data you share on this website with utmost care and protection. By proceeding, you acknowledge and consent to our meticulous data handling practices as delineated in our Privacy Policy. This policy provides comprehensive insights and control over your information, elucidating our processing procedures for distinct purposes such as order fulfillment and personalized experiences. Rest assured, we uphold your rights and refrain from sharing data with any entities beyond trusted partners necessary for seamless operations. Please feel free to peruse the policy regularly or reach out to us with any inquiries – safeguarding your trust remains our top priority.

Privacy and Data Management:

Ensuring the Security of Your Information

Concerned about the accuracy and use of your data? You have the right to request corrections to any errors in your data and to ask us to cease using your data for direct marketing purposes. Should you wish to delete your data or temporarily suspend your account, feel free to make such requests. Please note that if your data is not linked to any associated records, such as vouchers or orders, we can proceed with deleting your data. However, in cases where linked data exists, we can only suspend your account.
For account deletion or suspension, kindly reach out to us via email at care@yashieshop.com.

Should you have any inquiries regarding these terms and conditions, please do not hesitate to contact us.

Website Terms of Use

TERMS OF SERVICE

OVERVIEW


This website is operated by YASHIE SA. Throughout the site, the terms “we”, “us” and “our” refer to YASHIE SA. YASHIE SA offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. To view our Return Policy, please visit https://yashie.sa/pages/help-center

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please see https://yashie.sa/pages/help-center

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall YASHIE SA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless YASHIE SA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Saudi Arabia.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at care@yashieshop.com.

Contact Us

WWW.YASHIE.SA

Riyadh 14813, Saudi Arabia

Commercial Registration: 1010965038

VAT Registration: 311971466900003

Contact us at care@yashieshop.com or Whatsapp .

Customer service timing:
9am - 9pm AST (Mon to Sun)